Communication
Member communication on WhatsApp and email, from one desk
Send a broadcast, a circular or a newsletter to every member or to a chosen group. Messages go out by email from your own email account and by WhatsApp, and you can see who read the newsletter and whether each email arrived.
What it covers
Broadcasts, circulars and newsletters by email and WhatsApp, with templates and delivery checks.
Broadcasts to everyone or a chosen group
Send one message to all members, or only to the group it concerns, so a notice reaches the people it is for.
Circulars in one place
Formal notices and announcements are shared in one place, so members can find them again later.
Newsletters you can schedule
Write a newsletter, schedule it and send it, then see who has read it.
Email and WhatsApp
Messages go out by email, from your own email account, and by WhatsApp.
Ready-made email templates
Pick a template from the library or use the design editor, then add your logo and wording. Preview it and send yourself a test first.
See what was delivered
See every email that went out and whether it arrived, for the day a member says they never got the message.
How it works
- 1
Write the message
Start a broadcast, circular or newsletter, or pick an email template.
- 2
Choose who gets it
Send it to every member or to a chosen group.
- 3
Send or schedule
Send it by email and WhatsApp now, or schedule a newsletter for later.
- 4
Check it arrived
See whether each email was delivered and who has read the newsletter.
See these steps with your own plans and members.
Book a demoQuestions about communication
Can we send messages by WhatsApp as well as email?
Yes. Email goes out from your own email account, and WhatsApp messages go out too.
Can emails come from our organisation's own address?
Yes. You connect your own email account during setup, and messages go out from it on your behalf.
Can we send a message to only some members?
Yes. Broadcasts can go to all members or to a chosen group.
How do we know a message arrived?
You can see every email that went out and whether it was delivered. For newsletters, you can also see who has read them.
Can we design our own emails?
Yes. Start from a template in the library or use the design editor, add your logo and wording, then preview it and send yourself a test.
Works with
- Events and attendanceEvent calendar, recurring series, automatic reminders on your schedule, attendance and certificates.
- Payments and renewalsOnline fee collection, renewals from the member's account, payment history and renewal reminders.
- Membership managementOnline registration with approval, a searchable directory, document checks and your own plans.
Used by
- Chambers of commerceMember businesses, renewals, circulars and events for chambers of commerce.
- Trade associationsMember firms, documents, fees, events and enquiries for trade associations.
- Alumni associationsAlumni registration, directory, reunions, jobs and fees for alumni associations.
- NGOs and community groupsMember records, circulars, payments and grievances for NGOs, co-operatives and community groups.
- Clubs and societiesPlans, fees, events, newsletters and member services for community and cultural clubs.
Guides
- Getting started with EtribesHow to set up Etribes for your association: what to have ready, ten steps for administrators, eight for members and tips for a good first month.
- How to run membership renewals without chasing membersA practical renewal process for associations: fix expiry dates, plan a reminder schedule, write clear WhatsApp and email reminders and make paying easy.
- Choosing association management software in India: a checklistA practical checklist for choosing association management software in India: members, payments, WhatsApp, events, data, onboarding and pricing questions.
See a day of your association run on Etribes
Book a demo and we will walk through your own membership, events and payments, starting from the way your organisation works today.