Questions about Etribes, answered
Short, plain answers about what Etribes does, how your members' data is looked after and how to get started. If your question is not here, ask us on a demo call.
All questions
What is Etribes?
An online platform that helps associations and community groups manage members, events, payments, communication and networking in one place. It is made by 30Days Technologies in Bahadurgarh, Haryana.
Who can use it?
Any association, club, chamber of commerce, professional body, alumni group or community organisation that has members.
Do I need technical skills?
No. If you can use email and a web browser, you can use Etribes. Setting it up takes a few guided steps.
Is our member data safe?
Each organisation's data is kept separate from every other. Access is controlled by roles, sensitive files are protected, and important actions are recorded, so you can see who did what.
Who can see our members' information?
Only the people you give access to. Administrators decide which staff can see which parts of the system.
Can members pay online?
Yes. Members pay or renew from their own account, and the payment is recorded automatically. For members who prefer bank transfer, you can show your bank details as well.
How do event reminders work?
When you create an event, you choose when reminders go out: the default schedule or your own rules, such as 3 days before and 1 hour before. Attendees receive them automatically, and you can change the timing at any time.
Can we send messages by WhatsApp as well as email?
Yes. Email goes out from your organisation's own email account, and messages go out on WhatsApp too. You can send to all members or to a chosen group.
Can we issue certificates?
Yes. Attendees receive participation certificates, which they can view or download from their own account.
What is Vocal4Local?
The community marketplace inside Etribes. Members list their products and services, browse each other's listings and send enquiries straight to the listing owner.
Can members find jobs through Etribes?
Yes. Organisations post job openings, and members apply and upload their résumés.
Can we control what each staff member sees?
Yes. For each part of the system, you choose what each person can view, add, edit and delete.
What if a member has a concern?
They raise a grievance or give feedback through the portal. Admins track each one through Active, Pending and Closed, so nothing is lost in an inbox.
How do we get started?
Book a demo and we will show you Etribes. Then follow our Getting started with Etribes guide (etribes.in/guides/getting-started/), which walks administrators and members through the first steps.